Network Infrastructure Specialist
4 weeks ago
Enso Recruitment is partnering with a leading technology organization to find a skilled Network Engineer. This role is crucial in delivering exceptional customer service and providing technical expertise to support and build robust network infrastructures.
The Network Engineer will play a key role in both project delivery and 3rd level service support, ensuring network systems run smoothly for enterprise clients. We are seeking a candidate with strong hands-on experience in network technologies, particularly Cisco and Fortinet, along with a genuine interest in keeping up to date with the latest industry advancements.
Key Responsibilities:- Deliver 3rd level support and troubleshoot incidents, ensuring customer satisfaction and operational efficiency.
- Participate in the design and implementation of network solutions, adhering to security protocols and customer requirements.
- Collaborate with vendors, partners, and internal teams to stay updated on emerging technologies and solutions.
- Create and maintain detailed technical documentation, including Statements of Work, High- and Low-Level Designs, and test plans.
- Be part of the on-call rotation, providing 24/7 support to clients as needed.
- Present technical solutions to clients, both verbally and in writing.
- Ensure adherence to change control procedures and provide feedback on customers' current systems to improve solutions.
- A minimum of Cisco Certified Network Associate (CCNA) certification.
- Strong working knowledge of Fortinet product suite.
- A minimum of 3 years of experience in a professional services environment, preferably within enterprise or government sectors.
- Ability to build strong working relationships and collaborate effectively within virtual teams.
- Excellent written and verbal communication skills.
- Cisco Certified Network Professional (CCNP) or equivalent hands-on experience.
- Accreditations in Cisco Wireless technologies.
- Experience with Cyber Security Solutions, such as Firewalls and IPS.
- Familiarity with MPLS implementation and support.
- Knowledge of Fortinet and Aruba technologies is advantageous.
If you're a proactive Network Engineer with a passion for delivering top-notch solutions, Enso Recruitment would love to hear from you. This role offers an exciting opportunity to work with leading-edge technology and be part of a collaborative team environment.
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