Network Infrastructure Specialist
4 weeks ago
Enso Recruitment is seeking a skilled Network Engineer to join our client's team. As a key member of the technical team, you will be responsible for delivering exceptional customer service and providing technical expertise to support and build robust network infrastructures.
The ideal candidate will have strong hands-on experience in network technologies, particularly Cisco and Fortinet, and a genuine interest in keeping up to date with the latest industry advancements.
Key Responsibilities:- Deliver 3rd level support and troubleshoot incidents, ensuring customer satisfaction and operational efficiency.
- Participate in the design and implementation of network solutions, adhering to security protocols and customer requirements.
- Collaborate with vendors, partners, and internal teams to stay updated on emerging technologies and solutions.
- Create and maintain detailed technical documentation, including Statements of Work, High- and Low-Level Designs, and test plans.
- Be part of the on-call rotation, providing 24/7 support to clients as needed.
- Present technical solutions to clients, both verbally and in writing.
- Ensure adherence to change control procedures and provide feedback on customers' current systems to improve solutions.
- A minimum of Cisco Certified Network Associate (CCNA) certification.
- Strong working knowledge of Fortinet product suite.
- A minimum of 3 years of experience in a professional services environment, preferably within enterprise or government sectors.
- Ability to build strong working relationships and collaborate effectively within virtual teams.
- Excellent written and verbal communication skills.
- Cisco Certified Network Professional (CCNP) or equivalent hands-on experience.
- Accreditations in Cisco Wireless technologies.
- Experience with Cyber Security Solutions, such as Firewalls and IPS.
- Familiarity with MPLS implementation and support.
- Knowledge of Fortinet and Aruba technologies is advantageous.
This role offers an exciting opportunity to work with leading-edge technology and be part of a collaborative team environment.
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