ICT Network Infrastructure Specialist
3 weeks ago
The ICT Network Infrastructure Specialist will be responsible for supporting CME's network infrastructure through monitoring, troubleshooting, and change implementation using Industry Standard Best Practices. The ICT Network Infrastructure Specialist will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment with agreed policies, processes, and standards.
- Acts as first responders, helping to organize and control incident response.
- Provides admission control for technical implementations.
- Day-to-day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs, and quality standards are met.
- Handling complex technical support issues.
- Ability to support network faults to conclusion in a multi-vendor, multi-appliance infrastructure.
- Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests.
- Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure, and firmware updates).
- Extensive experience of networking technologies, including routing, switching, firewalls, and load balancing through advanced knowledge of:
- R/S: OSPF, BGP, TCP/IP, L2 architectures.
- Extensive experience of multiple network & firewall technologies, particularly Cisco, Fortinet, Palo Alto, F5, and Aruba Networks.
- Understanding/experience with ISO and ITIL standards.
- CCNP certification (or working experience to this level).
Benefits:
- Annual Discretionary Bonus
- Generous CME Group Pension Contribution
- Comprehensive Bupa Private Medical Cover
- Private Dental Cover
- Mental Health Cover
- Annual gym membership contribution
- 25 Days Holiday allowance
CME Group: Here, you can impact markets worldwide.
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