ICT Systems and Network Manager

2 months ago


Belfast, United Kingdom VanRath Full time
Job Title: ICT Systems and Network Manager

VanRath is seeking an experienced ICT Systems and Network Manager to join our team in Belfast. As an ICT Systems and Network Manager, you will be responsible for overseeing the day-to-day operations of cloud technologies, ensuring their availability, reliability, scalability, security, and license compliance.

Key Responsibilities:
  • Ensure that IT service processes are well-defined, implemented, and operated across the organization.
  • Ensure all database servers are backed up in a manner that meets the RPO and RTO defined in customer SLAs.
  • Troubleshoot database service outages as needed, including after-hours and weekends.
  • Undertake capacity reviews of managed databases on a regular basis.
  • Document database environments to a quality standard.
  • Ensure that all operational delivery services and developments provided are planned and delivered in accordance with agreed support processes, SLAs, and quality standards (ITIL, ISO 9001, and ISO 27001).
  • Ensure that all operational delivery services provided by suppliers are planned and delivered in accordance with agreed quality processes, SLAs, and quality standards as appropriate.
Requirements:
  • IT degree plus a minimum of 3 years in a technical management role within a large organization or have worked for a minimum of 5 years in a technical management role.
  • Recent experience/knowledge of working with infrastructure/cloud technologies and licensing, such as Windows/Linux/Unix operating systems, Microsoft 365 & Azure/AWS/GCloud Technology, Relational Database systems, Virtualisation, High Availability, SAN Storage, Networking, Security, Client devices, Web servers, Integration technologies, Application support, etc.
  • Experience of leading or supporting ICT projects with a budget of over £50,000.
  • Previous experience utilising a project methodology or contract management (e.g. PRINCE2).


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