Finance, Benefit, and Debt Advisor

4 weeks ago


London, Greater London, United Kingdom Catch22 Full time

About the Role

Catch22 is seeking a skilled and compassionate Financial Wellbeing Advisor to join our Justice team in London. As a frontline practitioner, you will play a vital role in rehabilitating and supporting adult males ex-offenders who have experienced the Criminal Justice System and are currently on probation.

Our aim is to understand and address the financial needs of our service users, exploring the causes of their finance and debt needs, such as their motivations, rationale, habits, behaviours, and social capital. You will work autonomously, managing your own caseload and delivering risk-informed interventions in partnership with local providers.

About You

We are looking for someone who is exceptionally well organised, process driven, and able to communicate complex information clearly. You will have excellent written output and an eagle-eye for detail, producing high-quality case management entries in a timely manner.

Main Duties & Accountabilities

  • Undertake structured assessments to understand the specific finance, benefit, and debt needs of the service user.
  • Support service users to claim the correct benefits, gain access to relevant entitlements, and manage under/overpayments.
  • Help service users to access banking and financial services, to meet FBD needs, through supporting service users to develop online banking skills.

Qualifications

  • Good basic education, including Maths and English GCSE, or equivalent.
  • Skills and experience working with Microsoft Office suite: Word, PowerPoint, Excel.
  • Evidence of continual professional development.


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