Customer Service Coordinator
4 days ago
Customer Service Role in Banbury: £22k + commission per annum.
">We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Support member. As the UK's largest manufacturer in our field, we offer innovative and eco-friendly solutions to the construction industry.
">- Responding to customer inquiries via phone and email.
- BUILDING RELATIONSHIPS with customers and delivering outstanding service.
- Estimating materials required for job completion.
- Sending out samples to customers.
- Generating quotations and processing orders for new and existing clients.
- Updating our CRM system.
- Follow-up enquires via phone and email.
Candidates should have:
- Motivation and energy.
- Excellent communication skills both verbally and in writing.
- Be well-organised and a team player.
- Ability to work under pressure.
- Build relationships with customers.
- Experience working in a high-paced office environment.
- Good Excel skills.
Package:
- Annual salary up to £22,000 plus OTE bonus between £5k-£10k.
- WPA Cash Plan.
- 30 days annual leave (including bank holidays).
- Pension scheme.
- Company social events.
- Working hours 9am-5pm, Monday to Thursday, 9am-2pm on Friday.
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