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Professional Standards Administrator

2 months ago

Chelmsford, Essex, United Kingdom Essex Police Full time

Job Role Overview:

As a Professional Standards Administrator, you will be responsible for supporting the Professional Standards Department in responding to enquiries from internal and external customers. You will generate and update case records to facilitate the public complaints system and investigations.

The successful candidate will provide a high level of internal and external customer service, possessing good communication skills and the ability to work effectively with others as part of a team.

Experience in the use of Microsoft Office and competence in audio typing are essential for this role.

Key Responsibilities:

  1. Support the Professional Standards Department in responding to enquiries from internal and external customers.
  2. Generate and update case records to facilitate the public complaints system and investigations.
  3. Provide a high level of internal and external customer service.
  4. Work effectively with others as part of a team.
  5. Use Microsoft Office and audio typing skills.