Learning and Development Training Specialist
1 day ago
Reassured Ltd, a leading non-advised life insurance intermediary in the UK, is seeking a highly skilled Learning and Development Training Partner to join their team. As a key member of the organization, you will play a crucial role in delivering induction, sales development training, conduct and compliance training, and coaching to support the success of employees across all departments.
Key Responsibilities:- Support stakeholders in ensuring the implementation and compliance of Consumer Duty requirements.
- Deliver induction training, either face-to-face or in virtual classrooms, to ensure new employees are equipped with the necessary knowledge and skills.
- Guide and support sales agents from induction to probation, providing coaching and feedback to help them achieve their goals.
- Create and update training materials as required to ensure they are engaging, effective, and aligned with the company's culture and values.
- Conduct development reviews and coaching sessions with learners to help them identify areas for improvement and develop their skills.
- Provide ad-hoc training requirements, including soft skills, sales training, leadership development, or product-specific training, to support the business's needs.
- Listen to calls and provide feedback on sales agents' performance to help them improve their skills and achieve their targets.
- Liaise with key stakeholders to ensure training requirements meet business needs and are delivered accurately and to the highest standards.
- Ensure FCA regulatory training is delivered accurately and to the highest standards, maintaining the company's reputation for excellence.
- Manage training records, including eLearning through the learning management system, to ensure compliance and accuracy.
- Participate in project work as required by the Head of Learning and Development, contributing to the development of training programs and initiatives.
- Plan and prepare training programs, working closely with stakeholders to ensure they meet the business's needs and are delivered effectively.
To be successful in this role, you will need:
- Intermediate IT ability, including proficiency in Microsoft Office applications.
- Knowledge of sales theory, leadership and management practices, and protection insurance products.
- Excellent written, verbal, and listening communication skills, with the ability to create engaging training materials.
- Proven ability to collaborate with stakeholders across different functions, working effectively in a fast-paced, targeted, and regulated environment.
- Accuracy and attention to detail, with the ability to conduct training needs analysis and create effective training programs.
- Experience working in a sales environment, with a proven track record of delivering training and development programs.
- CIPD Level 3 or TAPS qualified trainer (desirable).
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Learning and Development professional, we encourage you to apply for this exciting opportunity.
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