Food and Beverage Service Host
7 days ago
About Us
Crowne Plaza Newcastle is part of Aimbridge Hospitality EMEA, a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.
What We Offer
As part of the Crowne Plaza Newcastle team, you will have access to a suite of benefits that include:
- Hotel discounts portfolio-wide – staff rates and up to 50% discount on food & beverage and spa.
- Wagestream – stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme.
- Complimentary use of leisure and spa facilities.
- Staff lunch provided.
- Starting salary above national minimum wage.
A Day in the Life
As a Food and Beverage Host, you'll greet guests arriving for meetings and events, ensuring everything is set up as planned. Throughout the day, you'll assist with guest inquiries, coordinate with various hotel teams, and ensure that events run smoothly. You will work closely with our events and operations teams to ensure that meetings and events run smoothly and that all attendees receive the highest standard of service. You will report directly to the Meetings and Events Sales team to ensure that all guest needs and event logistics are managed seamlessly.
Job Responsibilities
- Greet and assist clients, guests, and attendees at the M&E Host Desk.
- Provide accurate information about event details, locations, and hotel services.
- Assist in managing and resolving guest inquiries or issues in a timely manner.
- Prepare table plans, name cards, menus, and support sales and marketing team.
- Other duties as assigned by the Meetings and Events (M&E) Sales Director.
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