Food and Beverage Service Host
1 day ago
Crowne Plaza Newcastle is part of Aimbridge Hospitality EMEA, a division of the global Aimbridge Hospitality brand. We are renowned for delivering exceptional service in every aspect of our operations, including our Meetings & Events department.
What We Offer- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme.
- Complimentary use of leisure and spa facilities.
- Staff lunch provided.
- Starting salary above national minimum wage.
As a Food & Beverage Host, you will be the first point of contact for guests arriving for meetings and events. You will ensure everything is set up as planned, assist with guest inquiries, coordinate with various hotel teams, and ensure that events run smoothly.
You will work closely with our events and operations teams to ensure that meetings and events run smoothly and that all attendees receive the highest standard of service. You will report directly to the Meetings and Events Sales team to ensure that all guest needs and event logistics are managed seamlessly.
Key Responsibilities- Greet and assist clients, guests, and attendees at the M&E Host Desk.
- Provide accurate information about event details, locations, and hotel services.
- Assist in managing and resolving guest inquiries or issues in a timely manner.
- Prepare table plans, name cards, menus, and support sales and marketing team.
- Other duties as assigned by the Meetings and Events (M&E) Sales Director.
- 40 hours per week, Monday to Friday with occasional weekend shifts depending on business needs.
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