Service Network Specialist

3 weeks ago


Tickton, United Kingdom Interface Recruitment UK Full time

We are seeking a highly skilled Service Network Specialist to join our team in Hull. This is an exciting opportunity to work with a leading IT Support Company, recognised as one of the top providers in the UK.

The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.

This is a challenging and rewarding position that requires strong technical skills and excellent customer service abilities.

You will be responsible for providing technical support to clients across the UK, ensuring their computer networks are running smoothly and efficiently. Your duties will include:

  • Support and maintenance of computer networks at all levels, both on client site and from time to time at company HQ.
  • To provide specialist technical support to clients and assisting team members on other IT and Telco installations and jobs
  • Ensuring SLA's are adhered to on support calls

To succeed in this role, you will need to have:

  • A strong understanding of Microsoft Server (2008-2012R2), Microsoft Windows (XP-8.1) and Microsoft Exchange Server 2007-2013
  • Excellent working knowledge of Terminal Services/Remote Desktop Services, Virtualisation (Preferably Hyper-V) and Networking infrastructure, LAN & WAN technologies
  • Experience with Firewalls/Routers and a good understanding of xDSL Platform and Infrastructure

Prior experience with Microsoft SQL, Microsoft Office (2007-2013), Microsoft Office 365 and Acronis will be advantageous. Cisco Meraki and ZyXel certifications are also desirable.



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