Regional Claims Specialist

2 weeks ago


Tickton, United Kingdom Ad Warrior Ltd Full time

We are looking for a highly skilled Regional Claims Specialist to join our team at Ad Warrior Ltd. In this exciting role, you will play a crucial part in ensuring the successful repair of vehicles within your designated region.

About the Job

This is an excellent opportunity for a motivated individual with strong analytical skills to manage daily tasks, resolve allocation delays, and collaborate with our Regional Network Controller to place challenging cases with suitable suppliers.

You will be responsible for allocating and reallocating vehicle repairs, progressing customer claims, and monitoring supplier performance metrics. Your ability to build relationships with stakeholders will ensure seamless communication throughout the repair process.

Key Duties
  1. Allocate and reallocate vehicle repairs within your designated region.
  2. Progress customer claims within our management system, meeting internal SLAs.
  3. Manage daily tasks driven by our system and other ad hoc tasks assigned within agreed SLAs.
  4. Monitor and manage supplier performance metrics, breaches, and cancellations on a day-to-day basis.
Essential Skills
  • Excellent communication and relationship-building skills.
  • Good knowledge of Microsoft Office Packages, including Power Bi.
  • Able to work accurately under pressure.
What We Provide
  • An estimated salary of £24,024 per annum, based on experience.
  • Comprehensive training and development opportunities.
  • A supportive team environment.


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