Senior Service Coordinator

2 days ago


Watford, Hertfordshire, United Kingdom CV-Library Full time
Senior Service Coordinator Job Opportunity

We are seeking a highly skilled and experienced Senior Service Coordinator to join our team at Cityworx Limited. As a leading provider of domiciliary care services, we are committed to delivering high-quality care to our service users, and we need someone who shares our vision and values.

About the Role:

  • You will be responsible for overseeing the day-to-day provision of services within a specific geographical area, ensuring all service users receive optimal care tailored to their individual needs.
  • You will work closely with the care team to monitor and improve the quality of service delivery, maintaining continuity of care to meet the highest standards.
  • You will play a key role in matching employees with service users based on mutual interests and preferences, enhancing care quality and user satisfaction.
  • You will develop and maintain strong relationships with employees and service users, responding promptly and professionally to concerns and complaints.
  • You will participate in an On Call rota, providing out-of-hours support and advice, handling emergency staffing needs, and contributing to the recruitment process when required.

Ideal Candidate:

  • Experience: A minimum of one year in a care coordinating role with proven experience in scheduling and staff roster management.
  • Skills: Excellent organizational, communication, and interpersonal skills, with the ability to manage multiple tasks and respond effectively to urgent situations.

Requirements:

  • This position is based in our offices in Watford, Hertfordshire, and does not offer sponsorship.

Job Details

  • Job Title: Senior Service Coordinator
  • Company: Cityworx Limited
  • Location: Watford, Hertfordshire
  • Sector: Social Care
  • Contract: Permanent
  • Hours: Full Time


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