Senior Service Coordinator
2 days ago
We are seeking a highly skilled and experienced Senior Service Coordinator to join our team at Cityworx Limited. As a leading provider of domiciliary care services, we are committed to delivering high-quality care to our service users, and we need someone who shares our vision and values.
About the Role:
- You will be responsible for overseeing the day-to-day provision of services within a specific geographical area, ensuring all service users receive optimal care tailored to their individual needs.
- You will work closely with the care team to monitor and improve the quality of service delivery, maintaining continuity of care to meet the highest standards.
- You will play a key role in matching employees with service users based on mutual interests and preferences, enhancing care quality and user satisfaction.
- You will develop and maintain strong relationships with employees and service users, responding promptly and professionally to concerns and complaints.
- You will participate in an On Call rota, providing out-of-hours support and advice, handling emergency staffing needs, and contributing to the recruitment process when required.
Ideal Candidate:
- Experience: A minimum of one year in a care coordinating role with proven experience in scheduling and staff roster management.
- Skills: Excellent organizational, communication, and interpersonal skills, with the ability to manage multiple tasks and respond effectively to urgent situations.
Requirements:
- This position is based in our offices in Watford, Hertfordshire, and does not offer sponsorship.
Job Details
- Job Title: Senior Service Coordinator
- Company: Cityworx Limited
- Location: Watford, Hertfordshire
- Sector: Social Care
- Contract: Permanent
- Hours: Full Time
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