Optical Support Specialist

3 weeks ago


Great Barr, Sandwell, United Kingdom Health Care Personnel Full time
Job Title: Optical AssistantAbout the Role

This family-run independent practice, established for over 40 years in the Midlands area, is seeking a customer-focused Optical Assistant to join their team. As a well-equipped and friendly practice, they require an experienced team player to work in a dynamic company.

Responsibilities
  • Greet customers as they enter the shop and provide exceptional customer service.
  • Help customers select the correct frame for their lenses and ensure a perfect fit.
  • Measure frames, order prescription glasses and contact lenses, and make follow-up appointments.
  • Make adjustments to frames when customers collect their glasses and perform pre-screening tests.
  • Explain offers and products to customers and process payments.
Requirements
  • Must have experience working in an opticians.
  • Good understanding of English and Maths, as well as basic IT skills.
  • Relevant experience in customer service or retail is an advantage.
Working Environment
  • Full-time role with a uniform.
  • Work 5 days out of 7, including some late evenings and weekends.

Salary: £15,452.00-£23,000.00 per year with a bonus scheme, company events, company pension, employee discount, sick pay, and store discount.



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