Customer Service Representative

4 hours ago

Richmond, Greater London, United Kingdom Kim Full time
Customer Service Assistant / General Assistant

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. Our company culture is built on six principles, which guide everything we do. As a Customer Service Assistant / General Assistant, you'll play a vital role in ensuring our customers receive the best possible experience.

Key Responsibilities:
  • Monitor counters and chillers to ensure they're clean, well-stocked, and presented in line with our six principles.
  • Regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
  • Listen carefully to instructions from your manager and provide prompt and efficient service at all times.
  • Communicate confidently with customers, gaining feedback and reacting to their needs to ensure every customer experience is a positive one.
Requirements:
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday.
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting our website.

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