Residential Lettings Team Lead

3 weeks ago


London, Greater London, United Kingdom Dove & Hawk Full time
Job Description
  • Manage and maintain high levels of customer service and satisfaction through effective communication with clients and colleagues.
  • Negotiate and close deals to achieve sales targets, while maintaining strong relationships with landlords and applicants.
  • Conduct property valuations and viewings, ensuring accurate market appraisals and optimal marketing strategies.
  • Maintain detailed records of transactions, client interactions, and performance metrics.
  • Collaborate with the sales and property management teams to ensure seamless communication and service delivery.
Requirements
  • Minimum 3 years of experience in residential lettings, with a proven track record of success.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to work under pressure, prioritize tasks, and meet deadlines.
  • Familiarity with industry software and systems, including CRM and accounting tools.
Benefits

As a Lettings Department Manager, you can expect a competitive salary range of £40,000-£55,000, depending on experience, plus benefits such as:

  • Pension scheme.
  • Annual leave entitlement.
  • Ongoing training and professional development opportunities.


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