Home Care Branch Manager

2 weeks ago


Fakenham, Norfolk, United Kingdom Norfolk Care Full time

About Norfolk Care

Norfolk Care is a leading provider of home care services, dedicated to supporting adults of all ages to maintain their independence and stay in the place they know and love.

Main Responsibilities

  • Manage the day-to-day operations of the branch to ensure efficiency, profitability, and high-quality care for all customers.
  • Hold the necessary registrations and ensure the branch operates within regulatory guidelines.
  • Recruit and develop a team of carers, guiding them through the onboarding process.
  • Identify new business opportunities and contribute to the commercial growth of the branch.
  • Regularly review branch operations to ensure customer needs are met.
  • Communicate and implement policies and procedures effectively within the branch.
  • Support staff and carers with training and development.

About You

To succeed in this role, you'll need a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll require knowledge of regulatory requirements and best practice in line with CQC/CIW guidance, as well as experience working within the care sector at a management level. A full UK driving licence and access to your own vehicle are also necessary.



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