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Care Manager

2 months ago


Fakenham, Norfolk, United Kingdom Helping Hands Full time

At Helping Hands, we're passionate about supporting adults to maintain their independence and stay in the place they know and love. As a Registered Care Manager, you'll play a vital role in delivering exceptional care to our customers.

Main Responsibilities

  • Oversee the day-to-day management of the branch to ensure efficiency, profitability, and high-quality care.
  • Hold CQC/CIW registration for the branch and ensure compliance with guidelines.
  • Recruit and develop a team of carers, guiding them through the recruitment process.
  • Identify new business opportunities and contribute to the commercial growth of the branch.
  • Regularly review branch operations to ensure customer needs are met.
  • Communicate and implement policies and procedures effectively within the branch.
  • Support staff and carers with training and development.

About You

To succeed in this role, you'll need a level 5 NVQ in Management in care or be willing to work towards achieving this. You'll also require knowledge of regulatory requirements and best practice in line with CQC/CIW guidance, as well as experience in the care sector at management level. A full UK driving licence and access to your own vehicle are also essential.

Benefits

  • Career progression opportunities
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from businesses and services
  • Access to our employee assistance programme
  • Support to complete nationally recognised qualifications
  • Refer a friend scheme
  • Bonus scheme
  • Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all staff. All applications will be treated fairly in line with our Equality and Diversity Policy.