Industrial Relationship Builder

3 weeks ago


Tewkesbury, Gloucestershire, United Kingdom Brammer Buck & Hickman Full time

About the Role: We are seeking a highly skilled and motivated Internal Account Manager to join our team at Matara UK Limited, part of the RUBIX group.

Company Overview: With a turnover of €3 billion in Europe, RUBIX is the largest supplier of industrial maintenance, repair and overhaul (MRO) products and services. Our 8, makers and doers, based in + locations across 22 countries offer specialist expertise in specifying, providing and installing an unrivalled scope of industrial parts with a tailor-made service to all customers.

Main Tasks and Deliverables:

  • Maintain regular contact with designated portfolio
  • High volume of outbound calls
  • Provide customers with information and guidance on relevant Rubix and Matara products and services
  • Gather intelligence on customer requirements and input this onto CRM system
  • Follow up on customer enquiries and quotes from customers within a timely manner
  • Data inputting and admin tasks as operationally required

Key Stakeholders:

  • Managing Director
  • Business Development Manager
  • Suppliers
  • Clients

Skills and Experience:

Essential Skills:

  • Curious and persistent: Finding out information and using it to create opportunities
  • Target orientated: Winning and beating previous best
  • Resilient: Setbacks in sales roles and maintaining motivation
  • Team player: Working partnership between you and a small field-based team
  • Persuasive communication: Selling effectively on the phone and communicating clearly
  • Good PowerPoint skills and written communication
  • Basic IT skills: Using Microsoft packages including Excel

Desirable Skills:

  • Market and Value Proposition
  • Talent Management
  • Knowledge of engineering or manufacturing industries
  • Previous telesales experience

Salary and Benefits: £35,000 - £45,000 per annum depending on experience, plus benefits package.


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