High-End Customer Service Specialist
3 weeks ago
We are seeking a highly skilled High-End Customer Service Specialist to join our Fendi team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining high standards of visual merchandising and store maintenance.
Main Responsibilities:
- Engage with clients in a luxurious setting, offering personalized product recommendations and exceptional customer service.
- Meet or exceed sales targets by effectively upselling, cross-selling, and promoting products across various categories.
- Maintain accurate inventory levels, ensuring stock accuracy and performing tasks such as receiving, displaying, and storing merchandise according to company guidelines.
Requirements:
- Minimum 5 years' experience in Retail Fashion industry with at least 2 in Luxury Sales.
- Bachelor's Degree or equivalent preferred.
- Strong selling, communication, and relationship skills.
- Excellent organizational, professional, and self-confidence skills.
- Fluent English, knowledge of other languages is a plus.
Salary Information:
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience.
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