Customer Service Representative

2 weeks ago


Risley, United Kingdom Morson Talent Full time
About the Role

We are recruiting for Call Centre Advisors to join our client's customer service team on a fixed term contract for 6 months, with the possibility for a permanent position at the end.

As a key member of our team, you will be responsible for providing exceptional customer service, resolving queries and issues efficiently, and working collaboratively with colleagues to achieve our goals.

Key Responsibilities
  • Provide professional and courteous support to customers via phone, email, and other communication channels
  • Respond to customer inquiries, resolve issues, and escalate complex problems to senior staff members when necessary
  • Collaborate with colleagues to achieve targets and improve overall performance
What You'll Need
  • A strong passion for delivering excellent customer service and building positive relationships
  • Excellent communication and interpersonal skills, with the ability to remain calm under pressure
  • A keen eye for detail and the ability to work accurately in a fast-paced environment
What We Offer
  • A competitive salary of £12.56 per hour, plus bonus opportunities
  • The chance to work with a leading recruitment agency and gain valuable experience in the industry
  • Ongoing training and development to help you grow and succeed in your career
Location and Working Hours

This role is based in Warrington and requires a full-time commitment of 37.5 hours per week. The working hours are Monday to Friday, 9am to 5pm, with flexibility to work occasional overtime as needed.



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