5-Star In-Room Dining Experience Manager

3 weeks ago


London, Greater London, United Kingdom The Londoner Full time
About Us
The Londoner is a 5-star luxury hotel located in the heart of Leicester Square. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Our team is dedicated to providing a warm welcome and ensuring that every guest feels at home. With a focus on innovation and excellence, we strive to set new standards in the hospitality industry.

Job Summary
We're seeking a Night In Room Dining Waiter/ess to join our team. As a key member of our food and beverage department, you'll be responsible for delivering exceptional service to guests, maintaining high standards of quality and presentation, and contributing to a positive and inclusive team culture. With a competitive salary of £25,000 - £30,000 per annum and a comprehensive benefits package, you'll have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.

Key Responsibilities
• Create an exceptional In-room dining experience for guests
• Maintain high service standards and ensure a smooth In Room Dining operation
• Work efficiently in a fast-paced environment and maintain a clean and organised workspace
• Develop and maintain a thorough knowledge of menu items, ingredients, and preparation methods
• Provide exceptional service to guests, responding to their needs and preferences
• Collaborate with colleagues to achieve team goals and objectives

Requirements
• Previous experience in a high-end food operation
• Excellent attention to detail and customer service skills
• Strong command of the English language
• Ability to work efficiently in a fast-paced environment and maintain a clean and organised workspace
• Physical stamina to lift and carry heavy objects and stand for long periods of time

Benefits
Our company benefits include a competitive salary, 28 days holiday, access to a discount platform, auto-enrolment into our company pension scheme, and regular social events. You'll also have access to our company doctor, online learning platform, and additional benefits such as a company-wide wellness program and team-building activities.
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