In-Room Dining Experience Coordinator

4 weeks ago


London, Greater London, United Kingdom Broadwick Soho Full time

We are a 5-star luxury hotel in the heart of Soho, London, seeking an experienced In Room Dining Supervisor to join our team. The successful candidate will drive the delivery of exceptional service and create memorable experiences for our guests.

About the Role:

  • Lead the room service team to provide seamless and efficient service to our guests
  • Supervise and mentor junior staff members to ensure excellent service standards
  • Work closely with other departments to ensure effective communication and teamwork
  • Ensure that all guest dietary requirements are met and special requests are accommodated with precision
  • Prioritize tasks effectively and work under pressure to deliver high-quality service

The Ideal Candidate:

  • Experience in a similar role within a 5-star luxury hotel operation
  • Exceptional organizational skills and attention to detail
  • Great communication and interpersonal skills
  • Able to work independently and as part of a team
  • Able to work 40 hours per week including late evenings and weekends

What We Offer:

  • An estimated annual salary of £38,000-£45,000 depending on experience
  • Inclusion in the Tronc scheme which includes Rooms and F&B service charge
  • 30 days holiday inclusive of bank holidays increasing with the length of service
  • Broadwick Soho's bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service
  • Pension scheme, season ticket travel loan, cycle-to-work scheme
  • Great food and drink during your shift
  • Designer outfits that represent our spirit and personality that are fresh and ready for your shift
  • Support from our Employee Assistance Programme and wellbeing initiatives
  • Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles)

About Broadwick Soho:

We are committed to providing exceptional service and creating memorable experiences for our guests. If you are passionate about delivering outstanding service and working in a dynamic environment, we would love to hear from you.



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