In Room Experience Manager
5 days ago
About Us
The Connaught Hotel is a 5-Star deluxe hotel located in the heart of Mayfair village. We blend tradition with contemporary flair, offering bespoke service and exceptional amenities. Our award-winning restaurants, including three Michelin-starred Hélne Darroze at The Connaught, and Londons only Aman Spa, make us the choice for connoisseurs of the art of living well.
We are seeking an experienced In Room Dining Coordinator to join our team. As a key member of our In Room Dining department, you will play a vital role in ensuring efficient and smooth daily operations. Your responsibilities will include managing telephone calls, dispatching orders from guests, and following up on communication to guarantee excellent guest satisfaction.
Responsibilities
- Manage telephone calls and dispatch orders from guests
- Follow up on communication to guarantee excellent guest satisfaction
- Have a great knowledge of hotel information and food and beverage menus
Benefits
- Competitive salary package, estimated annual salary of £38,000
- Enhanced Maternity and Paternity Pay, holiday allowance increases after 3 and 5 years of service
- Subsidised monthly Podiatrist and Masseuse treatments, Flu vaccination vouchers, Eye test vouchers and contributions towards glasses
- Referral Scheme Introduce a Star, Instant colleague recognition and award programme with generous prizes, Colleague of the month nominations with generous prizes
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