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Front of House Ambassador
2 months ago
Gaucho is seeking an experienced and enthusiastic Receptionist to join their team. As a Front of House ambassador, you will be responsible for providing a warm and welcoming experience for guests, showcasing the Gaucho brand, and promoting a positive team environment.
Key responsibilities include:
- Maintaining skills and product knowledge as taught at the Gaucho Academy
- Attending and responding to all post-academy company training
- Demonstrating a positive approach to own role and teamwork
- Supporting, training, and acting as a role model to new members of the team
- Completing quality preparation of all duties to set up and close the restaurant and shift to standard
- Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards
- Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards
- Updating and monitoring section, cover, and status information throughout service and informing the manager of any issues
- Warmly thanking the guest on departure
Requirements for the role include:
- Previous experience as a Receptionist
- Enthusiasm for hospitality and a fast-paced working environment
- A warm and hospitable personality
Gaucho offers a range of benefits including:
- 50% off your bill at all Gaucho and M Restaurants
- Industry Apprenticeship opportunities, cycle to work scheme, and access to our employee discounts platform
- Training in the Rare L.A.B.
- Career development and training
- Staff food breakfast and lunchtime of every day worked