Learning Systems Specialist

2 days ago


Chelwood Gate, United Kingdom ENGINEERINGUK Full time
Job Title: Learning Systems Specialist

We are the UK's largest cat welfare charity, seeking a highly skilled individual to join our team as a Learning Systems Specialist. This role plays a key part in ensuring the successful adoption of digital systems and platforms that facilitate the delivery of our 10-year strategy.

About the Role:
  • This is a permanent full-time position with a competitive salary of £45,000-£55,000 per annum, depending on experience.
  • The successful candidate will be responsible for supporting digital systems, including the new Customer Relationship Management system (CRM), and playing a key role in the learning and development for other digital systems.
  • They will scope, analyse, design, and continually evaluate accessible approaches to learning and development that cater to all stakeholders, including Volunteers.
About the Team:
  • The Learning and Development (L&D) team supports over 12,000 volunteers and over 1,000 employees, helping them with the skills relevant to their roles and enabling the charity to achieve its vision and aims.
  • The Digital Learning Team sits within L&D and is made up of a Digital Learning Specialist, L&D Systems Partner, Digital Learning Developers, and a Digital Learning Systems and Data Officer.
Responsibilities:
  • Ensure successful adoption of digital systems and platforms that facilitate the delivery of the charity's 10-year strategy.
  • Support digital systems, including the new Customer Relationship Management system (CRM), and play a key role in the learning and development for other digital systems.
  • Scope, analyse, design, and continually evaluate accessible approaches to learning and development that cater to all stakeholders, including Volunteers.
  • Design and implement learning and development plans, effectively use our Learner Management System (LMS), and support initiatives such as 'Champion' networks.
What We're Looking For:
  • An understanding of the complexities of system implementation and integration.
  • Experience of driving the adoption of new digital systems by users and improving digital skills.
  • Experience of designing and delivering technical skills and system learning, including Customer Relationship Management learning.
  • Experience of business systems such as Dynamics 365 Fundamentals, Power BI, and SharePoint.
  • A Learning & Development qualification or a minimum of three years equivalent experience.
  • Experience in facilitation, training delivery, and presentation skills in both online and physical settings.
Benefits:
  • 25 days' annual leave plus bank holidays, increasing with length of service.
  • Salary Finance, which empowers you to take control of your financial wellbeing.


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