Credit Advisor
1 month ago
We are seeking a skilled and detail-oriented individual to join our Credit team as a Credit Advisor. As a key member of our department, you will be responsible for making decisions on credit allowance and negotiating with customers as needed.
Key Responsibilities- Use customer information to make informed decisions on credit allowance and negotiate where necessary.
- Make decisions on applications and online card purchases.
- Increase and decrease customer credit limits.
- Offer advice and support on credit-related matters.
- Perform relevant and appropriate enquiries and investigations on behalf of our customers.
- Ensure all duties are carried out in line with the Financial Conduct Authority guidelines.
We are looking for a team player with excellent communication skills, who is able to work in a fast-paced environment. You will have previous experience in customer service, ideally within a call centre or customer-facing financial environment. You will be up for a challenge, empathetic, and enjoy sorting out customers' problems.
You will also have:
- An analytical approach.
- Excellent attention to detail and be extremely self-motivated.
- Outstanding problem-solving skills with the ability to provide a range of solutions.
- A clear and confident communicating style.
- Excellent literacy, numeracy, and PC skills (Excel) with the ability to pick things up quickly.
We provide in-depth, full-time training to ensure you know everything you need to know to resolve our customer credit enquiries. You will have the opportunity to develop towards becoming a Senior Advisor within the department and support the Collections & Accounts Investigation (Fraud) department with reasonable notice and training.
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Credit Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Next Careers Full timeCredit Advisor RoleWe are seeking a skilled Credit Advisor to join our team at Next Careers. As a Credit Advisor, you will play a vital role in dealing with customers by phone, email, and in writing, making decisions on account applications, orders, and online card purchases while identifying potential fraud.Key Responsibilities:Make decisions on credit...
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Credit Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Next Careers Full timeCredit Advisor RoleWe are seeking a skilled Credit Advisor to join our team at Next Careers. As a Credit Advisor, you will play a vital role in dealing with customers by phone, email, and in writing, making decisions on account applications, orders, and online card purchases while identifying potential fraud.Key Responsibilities:Make decisions on credit...
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Credit Advisor
1 month ago
Leicester, Leicester, United Kingdom Next Careers Full timeCredit Advisor RoleWe are seeking a skilled Credit Advisor to join our team at Next Careers. As a Credit Advisor, you will play a vital role in making decisions on account applications, orders, and online card purchases while helping to identify fraud.Key Responsibilities:Use customer information to make decisions on credit allowance and negotiate where...
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Credit Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Next Careers Full timeCredit Advisor RoleWe are seeking a skilled Credit Advisor to join our team at Next Careers. As a Credit Advisor, you will play a vital role in making decisions on account applications, orders, and online card purchases while helping to identify fraud.Key Responsibilities:Use customer information to make decisions on credit allowance and negotiate where...
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Credit Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Next Careers Full timeCredit Advisor RoleWe are seeking a skilled Credit Advisor to join our team at Next Careers. As a Credit Advisor, you will play a vital role in making decisions on account applications, orders, and online card purchases while helping to identify fraud.Key Responsibilities:Use customer information to make decisions on credit allowance and negotiate where...
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Credit Advisor
3 weeks ago
Leicester, Leicester, United Kingdom Next Full timeAre you a detail-oriented individual with excellent communication skills? We're looking for someone to join our Credit team as a Credit Advisor.Key Responsibilities:Make decisions on credit allowance and negotiate where necessary.Make decisions on applications and Online card purchases.Increase and decrease customer credit limits.Offer advice and support on...
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Credit Advisor
4 weeks ago
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Credit Advisor
4 weeks ago
Leicester, Leicester, United Kingdom NEXT Full timeAbout the RoleWe are seeking a skilled Credit Advisor to join our team at Next. As a Credit Advisor, you will play a vital role in dealing with customers by phone, email, and in writing, making decisions on account applications, orders, and online card purchases while identifying potential fraud.Key ResponsibilitiesUse customer information to make decisions...
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Credit Advisor
4 weeks ago
Leicester, Leicester, United Kingdom NEXT Full timeAbout the RoleWe are seeking a skilled and experienced Credit Advisor to join our team at Next. As a Credit Advisor, you will play a vital role in dealing with customers by phone, email, and in writing, providing exceptional customer service and making decisions on account applications, orders, and online card purchases.Key ResponsibilitiesUse customer...
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Credit Advisor
4 weeks ago
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Credit Risk Specialist
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