Pet Care Team Leader
5 days ago
Pets Corner UK is a family-run business that values customer-focused and career-driven individuals who are passionate about people and pets. As a Pet Care Team Leader, you will be responsible for delivering exceptional customer service, assessing customers' needs, and recommending our products and services.
Key Responsibilities:
- Deliver outstanding customer service and go above and beyond to meet customer needs
- Assess customers' needs and provide personalized recommendations
- Work with the Store Manager to identify areas for improvement and implement changes to maximize store sales and performance
- Lead by example and motivate team members to provide exceptional customer service
- Maintain high standards of store appearance and ensure products are well-stocked and presented
- Stay up-to-date with pricing, promotions, and merchandising
- Perform key holding responsibilities, including opening and closing the store
- Conduct accurate inventory checks and investigate any stock losses
Essential Skills:
- A genuine interest in the Pets Corner UK vision and values
- Strong team focus with the ability to lead and motivate others
- Excellent communication skills
- A passion for customer service and building strong relationships with customers and their pets
- A thirst for continued personal training and development
- The drive and determination to work effectively as part of a team or independently
Why Join Us?
Pets Corner UK is a family business at heart where you are a name, not a number. We identify individuals who are keen to progress and provide them with the necessary training and experience to do so.
Benefits:
- The most extensive training and development plan in the industry
- Bonus scheme for all team members
- Staff discount on accessories, food, and Dogwood Grooming Salons
- Tools and support for managing mental, physical, and emotional wellbeing
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