Automotive Quality Assurance Specialist
4 weeks ago
We are seeking a skilled Automotive Repair Quality Specialist to join our team at DEKRA Automotive Ltd. This is a unique opportunity to work with a global business employing over 44,000 employees in more than 50 countries.
The successful candidate will provide expert guidance and remote support to assist the retailer network with the identification of technical product issues and adherence to process. With your practical workshop experience, you will not only support the retailers but also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
Key Responsibilities:- Provide technical support to the retailer network to resolve technical product issues and ensure adherence to process.
- Develop solutions to reduce the volume and improve the quality of inbound contact.
- Demonstrate a personal commitment to DEKRA Automotive Ltd's Environmental & Quality Management System.
- Proven success in diagnosis on a range of vehicle systems, with a strong emphasis on electrical/electronic systems.
- Excellent computer skills, with familiarity with the Microsoft Office Suite of applications.
- Ability to work on own initiative with attention to detail, with a flexible and proactive personality.
- Personal qualities of integrity, credibility, with high-level organizational and time management skills.
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