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B&Q Home Delivery Coordinator

1 month ago

StratforduponAvon, Warwickshire, United Kingdom B&Q Full time
Job Title: B&Q Home Delivery Coordinator

About the Role:
Are you a brilliant organiser, problem solver, and communicator? Do you have strong numerical and spreadsheet skills? If so, we want to hear from you

We are looking for an experienced coordinator to join our delivery team in processing online orders, managing stock, and supporting colleagues. As a key member of our hub team, you will collaborate with us to achieve delivery goals and provide excellent customer service.

Key Responsibilities:
• Process online orders efficiently and effectively
• Manage stock levels accurately to meet customer demand
• Provide support to colleagues to answer customer queries and resolve issues
• Collaborate with the hub team to achieve delivery goals and targets

Requirements:
• Strong communication and interpersonal skills
• Ability to work well under pressure and manage multiple tasks simultaneously
• Excellent time management and organisational skills
• Flexibility to work on a rota including weekends, evenings, and bank holidays

Benefits:
• Competitive salary: £25,000 - £30,000 per annum
• Award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits

Company Overview:
B&Q is one of the UK's leading home improvement retailers. We pride ourselves on providing excellent customer service and delivering high-quality products to our customers. As a member of our team, you will play a vital role in helping us achieve our goal of becoming the number one home improvement retailer in the UK.