Senior Project Manager

1 month ago

London, Greater London, United Kingdom Korn Ferry Full time
About Korn Ferry

Korn Ferry is a global organizational consulting firm that helps clients synchronize strategy and talent to drive superior performance. With 10,000 colleagues serving clients in over 50 countries, we offer five core solutions: Organizational Strategy, Assessment and Succession, Talent Acquisition, Leadership Development, and Total Rewards.

Korn Ferry Listen

Korn Ferry Listen offers a full suite of employee experience (EX) feedback programs, including annual engagement surveys, pulse solutions, onboarding/exit surveys, and culture diagnostics. Our programs include fit-for-purpose surveys, best practice dashboards, program management and implementation services, and advisory services to drive continuous improvement.

The Role

We are seeking a Senior Project Manager to lead our clients professionally through complex global employee survey projects. As a Senior Project Manager, you will be part of our EMEA KF Listen Delivery team and work primarily with European clients who are identified as key accounts.

Key Accountabilities
  • Responsible for handling multiple large-sized, complex projects throughout the whole project lifecycle from kick-off to project closure, ensuring that scope, timing, resources, and client expectations are managed.
  • Responsible for high-quality client deliverables and project documentation, acting as a central coordinator for all requests and activities to deliver successfully to the client.
  • Responsible for coordinating and collaborating with client and Korn Ferry team members and other stakeholders, sharing issues, mitigating risks, communicating regularly, and leading meetings.
  • Responsible for overall project profitability, forecasts, and preparing invoices.
  • Develops and coaches more junior colleagues and contributes to best practice materials and continuous improvements.
Skills and Experience
  • Education in International Business Administration, HR, Market Research, or IT preferred. Additional formal education (e.g., Organizational Psychology, Social Sciences) a real advantage.
  • Track record of successfully managed complex projects according to defined KPIs and aligning several different project team members.
  • Thorough understanding of administrative and project management processes and documentation standards.
  • Ability to build trust, develop/maintain relationships, and be confident to challenge and influence senior people with clients and consultants at all levels.
  • Ability to hold informed and credible discussions articulating how Korn Ferry can help address the client's needs.
  • Strong organizational and analytical skills with a strong customer service ethic and quality mindset.
  • Enthusiastic, proactive, and adaptable team player; passionate about working in an international and culturally diverse context and team.
  • Advanced Microsoft Office skills; particularly Excel and PowerPoint.
  • Fluency in English; further languages a plus (ideally German, Spanish, French, or Arabic).

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