Sales and Service Director

1 month ago


Peterborough, Peterborough, United Kingdom Recruitment Boutique Full time
About Us:
At Recruitment Boutique, we strive to find exceptional talent for our clients' businesses. This position requires an experienced individual to lead Aftersales Departments and drive business growth. With a competitive salary of £50,000 plus bonus, this opportunity offers room for career advancement. Key responsibilities include developing departmental objectives, managing staff, meeting KPIs, and maintaining a customer-centric environment. Benefits include enhanced parental leave, paid birthday leave, and sick pay, as well as employee discounts and life assurance. If you are passionate about leadership and customer service, please apply.

Key Responsibilities:
- Lead Aftersales Departments: Provide clear direction, set goals, and motivate team members.
- Meet Key Performance Indicators: Focus on customer satisfaction, efficiency, and business growth.
- Customer-Focused Environment: Develop objectives, set targets, and promote a positive work culture.
- Customer Complaints: Promptly address and resolve issues to maintain high customer satisfaction levels. The estimated annual salary is around £50,000, considering the job's requirements and the UK location.

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