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Customer Service Field Advisor

2 months ago


Northampton, Northamptonshire, United Kingdom Randstad Full time
Job Title: Customer Service Field Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the field.

Key Responsibilities:
  • Provide customer service and support to clients in the field, ensuring a high level of satisfaction and loyalty.
  • Conduct surveys and gather feedback from clients to improve our services and products.
  • Work independently with minimal supervision, using your own vehicle and equipment.
  • Meet or exceed sales targets and performance metrics.
Requirements:
  • Valid UK Driving License or an International Driving License.
  • Owned vehicle.
  • Willingness to complete a DBS check and obtain business car insurance.
  • Excellent verbal communication skills and ability to persuade reluctant respondents to participate in surveys.
  • Self-disciplined, self-motivated, and able to work independently.
  • Proficient in the use of laptop and smartphone.
Benefits:
  • 0.45p per mile.
  • Meal allowance.
  • Rolled-up holiday pay.

Randstad Business Support is an equal opportunities employer and decisions are made on merits alone. We value diversity and promote equality. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.