UK IFM Operations Director
1 week ago
Job Summary
We are seeking a highly experienced UK IFM Operations Director to lead our team in delivering exceptional client service and driving business growth. As a key member of our leadership team, you will be responsible for running the UK IFM Business programs across Rolls-Royce JLL Account, with a focus on building sustainable teams and solutions to deliver on business objectives, strategies, and future Account growth.
Key Responsibilities
- Accountable for the JLL Rolls-Royce UK IFM portfolio consisting of +8 million square feet of real estate across all of the UK.
- Responsible for highly functional multi-disciplined teams of JLL employees (400) and third party supply partner employees.
- Managing budget spend of $50 million across IFM and projects while improving margins and maintaining a high-quality service to the client.
- Identifying, developing, and directing the implementation of business strategy.
- Responsible for leading, motivating and developing the UK Operations IFM management team.
- Supporting workplace, research and development sites, manufacturing, workplace, and warehousing.
- Deliverable scope includes soft services, hard services, manufacturing support inside the yellow line, critical data centers and high-tech labs, call centers, engineering and compliance.
- Building and sustaining superior client relationships that result in revenue and profitability growth.
Requirements
- Minimum 10 years' experience in a similar role.
- Educational qualifications in Facilities Management / Engineering/Business.
- Has experience leading complex account structures, running multiple teams across multiple locations and in a large regional capacity.
- Has demonstrated experience in handling Client and/or Firm sensitivities knowing when to escalate with urgency, or how to mitigate and de-escalate risks.
- Has demonstrated experience in balancing the interests of the Client with those of the Firm.
- Has experience in translating client goals and objectives into existing or new business growth.
What We Offer
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
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Derby, Derby, United Kingdom JLL Full timeJob Title: UK IFM Operations DirectorWe are seeking a highly experienced and skilled UK IFM Operations Director to join our team at JLL. As a key member of our operations team, you will be responsible for leading the delivery of our UK IFM business, ensuring that our clients receive exceptional service and that our operations are run efficiently and...
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Derby, Derby, United Kingdom JLL Full timeJob Title: UK IFM Operations DirectorWe are seeking a highly experienced and skilled UK IFM Operations Director to join our team at JLL. As a key member of our operations team, you will be responsible for leading the delivery of our UK IFM business, ensuring that our clients receive exceptional service and that our operations are run efficiently and...
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Derby, Derby, United Kingdom JLL Full timeJob Title: UK IFM Operations DirectorWe are seeking a highly experienced and skilled UK IFM Operations Director to join our team at JLL. As a key member of our operations team, you will be responsible for running the UK IFM Business programs across Rolls-Royce JLL Account, with a focus on building sustainable teams and solutions to deliver on business...