Residential Portfolio Manager

6 days ago


South East, United Kingdom Trinity Estates Full time

We are seeking a Residential Portfolio Manager to join our team at Trinity Estates. As a key member of our property management team, you will be responsible for the day-to-day management of a portfolio of developments across the UK.

The ideal candidate will have at least 1 year of experience in the property sector and possess strong customer service skills, including stakeholder management. Intermediate computer skills in Microsoft packages are also essential. A proven track record in negotiation and client handling is highly desirable.

Key Responsibilities:

  • Manage maintenance requests, ensuring works are completed to a high standard and within budget.
  • Maintain effective relationships with customers and stakeholders.
  • Respond to customer queries via phone, email, or letter.
  • Ensure development information is accurate and up-to-date.
  • Work with resident-led groups to resolve issues and improve services.

Benefits:

  • 24 days annual leave for work-life balance.
  • Discounts on shopping and services through Perkbox.
  • Employee Assistance Programme for confidential support.
  • Hybrid and flexible work opportunities.
  • Financial support for personal development.

Salary: £25,800 per annum. The successful candidate will also receive a range of benefits, including a cycle to work scheme and employee referral scheme.



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