Facilities Management Coordinator
1 month ago
Role Overview
Kent County Council is seeking a skilled Hard Services Contract Assistant to join our Hard FM Team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our Hard FM services and contributing to the efficiency and effectiveness of our operations.
Key Responsibilities
• Budget Monitoring: Monitor the Hard FM operational variable budget and alert relevant managers as limits approach.
• Purchase Orders: Raise and track purchase orders for approved Hard FM quotes, ensuring timely service provision and payment.
• Payment Applications: Review variable applications for payment, ensuring work is completed as agreed, and resolve any related queries.
• Finance Reconciliation: Organize quarterly and year-end financial reconciliation to support accurate budget forecasts.
• Performance Monitoring: Track contractor response times to quote requests and provide performance reports to managers.
• Internal Coordination: Monitor internal response times for quote reviews and approvals, ensuring work meets agreed SLAs.
• Reactive Log Management: Ensure tasks not covered under the maintenance threshold are promptly approved and within budget.
• Customer Service: Act as the main contact for all Hard FM queries, delivering excellent service and maintaining professional behaviour.
• Innovation: Continuously seek ways to improve current practices and foster an environment for innovation.
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