Retail Team Leader

3 weeks ago


Wellingborough, Northamptonshire, United Kingdom The Works Full time
About the Role
The Works is seeking an experienced Retail Deputy Manager to join our team. As a key member of our store leadership, you will be responsible for maintaining high standards of customer service and ensuring that our stores are well-run and profitable.

Key Responsibilities
- Maintain a positive and professional attitude at all times, providing excellent customer service and leading by example.
- Collaborate with the Store Manager to develop and implement effective sales strategies and promotions, driving commercial targets and achieving exceptional sales performance.
- Provide coaching and guidance to colleagues, helping them to develop their skills and reach their full potential.
- Foster a store atmosphere that is enjoyable, welcoming, and inclusive, promoting a positive work environment and encouraging teamwork.
- Manage stock levels and merchandise displays, ensuring that the store looks great and is easy to navigate.
- Work collaboratively with support departments and peers to ensure seamless operations and achieve business objectives.

What We Offer
We offer a competitive salary of £42,000 per annum, plus a range of benefits including:
- 25% colleague discount
- MyWorks access
- Holiday pay
- CanDo Academy training and development opportunities
- Wagestream and Share Scheme participation
- 24/7 support and Healthcare Cash Plan

About The Works
The Works is a UK-based retailer with a passion for inspiring creativity, learning, and play in people's lives. Our values of Crafty, Caring, and Cando drive everything we do, from how we treat our customers to how we support our colleagues. We're committed to creating a diverse and inclusive workplace where everyone can thrive.
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