Hospitality and Leisure Operations Assistant

6 days ago


Nottingham, Nottingham, United Kingdom Valor Hospitality Partners, LLC Full time
Leisure Club Assistant Job Summary:
We are seeking a motivated and customer-focused individual to join our team as a Leisure Club Assistant. As a key member of our team, you will play a vital role in delivering an exceptional leisure experience to our guests, focusing on customer satisfaction, safety, and the smooth operation of our facilities.

Main Responsibilities:
  1. Deliver exceptional customer service, responding to guest queries and concerns in a timely and professional manner.
  2. Maintain the cleanliness and organization of the facility, including equipment and areas.
  3. Monitor activity within the pool and gym areas, ensuring a safe environment for all users.
  4. Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
  5. Manage front desk operations, including bookings, payments, and membership inquiries.

Requirements:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively within a team environment. You should also be flexible and willing to work various shifts, including evenings and weekends.

Estimated Salary: £23,795.20 per annum / £11.44 per hour.

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