Customer Service Representative

15 hours ago


York, York City, United Kingdom YMCA of Upper Palmetto Full time
Job Overview
The YMCA of Upper Palmetto seeks a highly motivated and detail-oriented Member Services Associate to provide exceptional customer service and support to our members. This role is responsible for greeting members, responding to phone calls, and assisting with various activities and events.

Salary and Benefits
The estimated salary for this position is $25,000 - $35,000 per year, depending on experience. In addition to a competitive salary, the YMCA offers a range of benefits, including health insurance, paid time off, and opportunities for professional development.

Responsibilities
As a Member Services Associate, you will be responsible for:
- Greeting members and providing information about YMCA programs and services
- Responding to phone calls and answering questions about membership and programs
- Assisting with special events and activities
- Maintaining accurate records and completing tasks in a timely manner

Qualifications
To be successful in this role, you will need:
- A high school diploma or equivalent
- Strong public relations and interpersonal skills
- General clerical and computer skills
- Ability to communicate effectively with people of all ages and backgrounds
- CPR, First Aid, and AED certifications within 30 days of employment

Working at the YMCA of Upper Palmetto
We are committed to creating a welcoming and inclusive environment for our members and staff. As a Member Services Associate, you will have the opportunity to make a positive impact in our community and develop your skills and knowledge in a dynamic and supportive team.

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