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Customer Service Representative

1 month ago

York, York City, United Kingdom Royal Mail Group Full time
Job Overview:
At Royal Mail Group, we're seeking an enthusiastic and reliable Customer Service Representative to join our team. As a key member of our delivery crew, you will be responsible for delivering mail and packages across various locations within the community. This role requires strong communication skills, the ability to work independently, and a passion for providing excellent customer service.

The ideal candidate should possess a full UK manual driving licence with no more than 6 penalty points and have experience in working outdoors in varying weather conditions. We offer competitive pay at £12.54 per hour, paid overtime at 1.25 times the normal hourly rate, and 22.5 days' holiday (rising with length of service). Our comprehensive uniform and company pension scheme are just a few benefits that set us apart from other employers.

Join us in making a positive impact on your community by applying for this rewarding opportunity today

About the Role:
In this dynamic position, you will:
• Work as part of a dedicated delivery team
• Deliver mail and packages efficiently and effectively
• Develop strong relationships with customers and colleagues
• Meet performance targets and deliver high-quality results

Requirements:
To be considered for this role, candidates must meet the following criteria:
• Possess a full UK manual driving licence with no more than 6 penalty points
• Have previous experience in working outdoors and handling physical tasks
• Demonstrate excellent communication and interpersonal skills

What We Offer:
We're committed to supporting our employees' career development and well-being. Here's what you can expect from working with us:
• Competitive hourly rate of £12.54
• Paid overtime at 1.25 times the normal hourly rate
• 22.5 days' holiday (rising with length of service)
• Comprehensive uniform and equipment provided
• Company pension scheme with competitive contribution rates
• Opportunities for career advancement and professional growth
• Excellent family-friendly support and wellbeing services
• Discounts and free access to wellbeing resources