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Tenant Engagement Coordinator

3 weeks ago

Bristol, Bristol, United Kingdom PSR Solutions Full time

PSR Solutions is a leading provider of social housing solutions, and we are currently seeking a Tenant Engagement Coordinator to join our team in the Bristol area. This exciting opportunity will see you working closely with residents, sub-contractors, and client representatives to ensure the smooth delivery of our services.

Main Responsibilities
  1. Implement Company Policies and Procedures to ensure effective communication and collaboration with stakeholders.
  2. Develop and maintain strong relationships with clients to enhance our reputation and service delivery.
  3. Work with site staff to implement effective practices and ensure compliance with regulations.
  4. Carry out property condition surveys and appliance surveys with residents prior to works starting.
  5. Manage complaints and resolve issues promptly and efficiently.

The salary for this role is estimated to be £28,000 - £35,000 per annum, depending on experience.