Client Engagement and Activation Coordinator
4 days ago
Relish, a leading product sampling agency, is seeking a Client Engagement and Activation Coordinator to join their Client Services team in Bristol. As a key member of our team, you'll work closely with clients and suppliers to deliver best-in-class campaigns, ensuring high standards and adherence to Service Level Agreements (SLAs).
About You
The ideal candidate will be a highly motivated and organized individual with excellent communication and presentation skills. They should be able to learn quickly, think on their feet, respond positively to change, and easily switch between project management and client-facing tasks with a good attitude towards problem-solving and finding solutions.
About the Role
As a Client Engagement and Activation Coordinator, your role will involve:
- Fostering valuable, long-lasting partnerships with clients and suppliers.
- Ensuring KPIs are consistently met to an exceptional standard and that clients fulfill their SLAs.
- Assisting the Sales team in converting campaigns, providing both administrative and client-facing support to ensure satisfaction and KPIs are met.
- Managing and executing insert campaigns for clients, ensuring delivery within agreed timelines and KPIs.
Estimated salary: £38,000 - £50,000 per annum. Benefits include enhanced annual leave entitlement, access to our prestige benefits and rewards portal, long service rewards, health cash plan, life assurance scheme, career development opportunities, and access to a well-established Employee Assistance Programme provider.
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