Customer Service Agent

1 day ago


Bury, Borough of Bury, United Kingdom GXO Logistics Full time
Job Description
We are seeking a skilled logistics professional to join our team as a Driver Mate in Bury. In this role, you will work closely with B&Q to deliver exceptional customer service and ensure timely product delivery. This is a full-time, permanent position on an 'Any 5 days out of 7' pattern, contracted to 40 hours per week.

Salary Package
You will receive a competitive hourly rate of £12.45, resulting in an annual salary of £25,896.00, as well as additional pay for Sundays and overtime opportunities. Our comprehensive benefits package includes holiday pay, workplace pension, and access to our MyBenefits platform offering high street discounts and cashback cards.

Key Accountabilities
As a Driver Mate, you will work as part of a two-person team delivering products to customer premises on a multidrop basis, assist the delivery driver with vehicle parking and loading/unloading, and provide excellent customer service while ensuring goods are delivered in excellent condition.

Essential Requirements
To succeed in this role, you should have experience dealing with multi-drop home delivery (preferred but not essential), excellent customer service skills, and a willingness to complete manual handling tasks. You will also be required to undertake a pre-employment DBS check and commute to Bury for the required shift pattern.

About GXO Logistics
GXO is a leading provider of cutting-edge supply chain solutions, helping our customers manage their goods most efficiently using our technology and services. We celebrate diversity and inclusion, and we are committed to creating an inclusive environment for all employees.

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