Customer Service Leadership Role

3 days ago


Bury, Borough of Bury, United Kingdom Js3 Recruitment Full time
About the Job
Js3 Recruitment is seeking a skilled Customer Service Leadership Role for a rapidly growing e-commerce company. The successful candidate will lead a small customer service team to deliver exceptional service to B2C customers.

Main Responsibilities
  • The Key Account Manager will lead the customer service team, ensuring that all customers receive a high-quality service experience.
  • Collaborate with the board of directors to identify recurring issues and improve processes.
What We Offer
Competitive salary: $85,000 per annum
Opportunities for professional growth and development in a dynamic industry
Collaborative work environment with a diverse team
Flexible working hours and remote work options
Access to cutting-edge technology and tools to enhance job performanceSkill Requirements
  • Excellent leadership and communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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