Customer Service Leadership Role
1 month ago
Js3 Recruitment is seeking a skilled Customer Service Leadership Role for a rapidly growing e-commerce company. The successful candidate will lead a small customer service team to deliver exceptional service to B2C customers.
Main Responsibilities
- The Key Account Manager will lead the customer service team, ensuring that all customers receive a high-quality service experience.
- Collaborate with the board of directors to identify recurring issues and improve processes.
Competitive salary: $85,000 per annum
Opportunities for professional growth and development in a dynamic industry
Collaborative work environment with a diverse team
Flexible working hours and remote work options
Access to cutting-edge technology and tools to enhance job performanceSkill Requirements
- Excellent leadership and communication skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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