Expert Counselling Specialist

4 weeks ago


Manchester, United Kingdom The Portfolio Group Full time
Job Description:

A highly sought-after opportunity has arisen for a seasoned telephone counsellor to join our esteemed client, a leading health and wellbeing network. This renowned organisation has been making a profound impact in over 15 million lives, providing unparalleled support services to individuals, employers, and families across various sectors.

This once-in-a-lifetime career opportunity offers an exceptional counselling professional the chance to work with a truly service-led business, recognised as the industry's leading EAP and OH provider and Sunday Times 'Best Places to Work.'

The ideal candidate will have experience working with clients via video counselling, adopting a Solution Focused Brief Therapy approach. Additionally, they should be accredited or working towards accreditation and hold a higher level qualification in CBT or EMDR or be completing relevant training.

Key Responsibilities:

  • Manage a caseload of clients via video counselling, effectively maintaining an active caseload of structured sessions, utilising a Solution Focused Brief Therapy approach.
  • Maintain an active caseload of Digital CBT clients, including Digital Trauma Programme, ensuring ongoing CPD and training towards higher level qualifications.
  • Work with high intensity counselling cases via video, collaborating with those requiring a higher level of psychological intervention such as CBT or EMDR.
  • Demonstrate an ability to work with diverse individuals and presenting issues, including those distressed, at risk, or where child and adult safeguarding concerns are identified.
  • Utilise relevant telephone experience and/or EAP experience, along with a high level of computer literacy (MS Office, Word, Excel, and PowerPoint).

Benefits:

  • 25 days' holiday, plus bank holidays, with day off on birthday.
  • BACP membership paid for after probation.
  • Cash plan for you (and your children, if any).
  • Holidays increase after 2- and 5-years' service.
  • Contractual sick pay.
  • Private medical insurance after 5 years' service.
  • Pension Plan and Life Insurance.
  • Pension plan contributions increase after 5- and 7-years' service.
  • 100% funding for professional registration fees.
  • Funding support with training and development.
  • Holiday season bonus after 3 years' service.
  • Profit share scheme.
  • Season ticket loan scheme.
  • Cycle to work scheme.
  • Access to Employee Assistance Programme.
  • Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday
  • Company incentives, access to discount schemes.


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