Account Executive, Client Services Specialist

2 weeks ago

London, Greater London, United Kingdom Influencer Full time
About Influencer

We are the originators of influencer marketing, built at the intersection of creativity, data, and technology. Our unique 'people power & platform power' approach drives business outcomes for our clients.

Job Title

Account Executive, Client Services

Job Summary

We are seeking an Account Executive, Client Services to join our team. As an Account Executive, you will work directly with high-profile clients and social platforms, collaborating with teams across London, Dubai, and Riyadh. Your primary responsibility will be to source and build relationships with multiple influencers across various verticals.

Key Responsibilities
  • Support the day-to-day management of creator and branded content campaigns, focusing on key social platforms including TikTok, Meta, and Snap.
  • Review creator content to ensure it meets campaign briefing requirements and expectations.
  • Develop expert knowledge of the creator community and build relationships with creators and talent management agencies.
  • Support the campaigns team with strategic creator research, vetting, sourcing, and outreach to ensure relevancy and diversity.
  • Oversee and manage campaigns via our platform, Waves, including brief and content uploads and creator payments.
  • Ensure all campaigns are set up correctly across platforms, including TikTok Creator Marketplace, TikTok Creative Exchange, and Monday.com.
  • Support Account Managers and Senior Account Managers with daily campaign statuses and updates.
  • Work on end-of-campaign reports alongside Account Managers and Senior Account Managers to ensure client expectations are exceeded.
  • Support partner events and workshop initiatives.
Requirements
  • Possess a passion for creators and be familiar with platforms such as TikTok, Instagram, and Snap.
  • Have experience being organized and meticulous about meeting deadlines with excellent attention to detail.
  • Exhibit high energy and the ability to multitask, with a real ability to quickly prioritize across several projects.
  • Be a proven team player, with a proactive and positive approach to achieving goals and supporting the work of others.
  • Able to build strong rapport and relationships both internally and externally.
  • The ability to remain calm under pressure.
  • Not afraid to roll up your sleeves and get involved with day-to-day tasks when required.
  • Strong negotiation, presentation, and communication skills.
Benefits
  • Private Healthcare through Vitality.
  • Wellbeing support through Vitality, including EAP and Mental Health cover.
  • 25 days of Annual Leave (plus Bank Holidays, which can be flexed to your needs).

At Influencer, we're committed to cultivating an environment that promotes diversity, equity, and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for influencer marketing and a desire to be a part of one of the fastest-growing companies within this exciting industry.

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