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Housing Officer
2 months ago
Job Title - Housing Officer
Location - London
Contract - Permanent
Hours - 37
Salary - £38,000
Role Summary
We are seeking a skilled Housing Officer to join our team at Service Care Solutions - Housing. As a key member of our team, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders.
Key Responsibilities:
- Responding to resident inquiries and handling tenancy-related assignments such as mutual exchanges and successions.
- Addressing breaches of tenancy agreements, working closely with internal teams to support residents and resolve issues.
- Ensuring timely action on fire risk assessments and managing void properties.
- Liaising with community safety teams to address concerns and lead on tenancy enforcement.
- Conducting tenancy visits and managing repairs or safeguarding issues.
- Maintaining accurate records and contributing to continuous improvement of service delivery.
- Participating in a paid emergency duty rota (one week every 8-10 weeks).
Candidate Profile:
We are looking for a motivated and organized individual with excellent communication skills and a passion for delivering high-quality services. If you have experience in housing management and are looking for a new challenge, we encourage you to apply.
