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Medical Office Coordinator

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumberland Park Medical Group Full time

About the Role

We are seeking a highly organized and efficient Medical Receptionist to join our team at Northumberland Park Medical Group. As a key member of our administration team, you will provide exceptional customer service to our patients, ensuring a positive experience for all.

Key Responsibilities

  • Provide a warm and welcoming greeting to patients, answering inquiries and resolving issues in a professional and courteous manner.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and data protection.
  • Manage multiple tasks simultaneously, including scheduling appointments, processing paperwork, and responding to phone calls.
  • Collaborate with healthcare professionals and other staff members to ensure seamless communication and efficient workflow.
  • Utilize medical software systems and technology to perform administrative tasks, such as data entry and record-keeping.

About Us

Northumberland Park Medical Group is a well-established primary care practice serving a diverse patient population. We are committed to providing high-quality healthcare in a friendly and welcoming environment.

Our Culture

  • We value community-oriented care, working closely with local healthcare agencies and providers to meet the unique needs of our patients.
  • We foster a collaborative and supportive team environment, with regular meetings and training opportunities to ensure staff development and growth.
  • We are dedicated to education and training, hosting non-clinical apprentices, F2 doctors, and GP Registrars to nurture the next generation of healthcare professionals.

What We Offer

We provide a comprehensive benefits package, including competitive salary, pension scheme, and opportunities for professional development and growth.