Airfreight Coordinator

6 days ago

Longford, Telford and Wrekin, United Kingdom DP World Australia Full time

About the Role:

DP World Australia is seeking an experienced Airfreight Coordinator to join our team in a key role that will play a crucial part in shaping our future growth. As a Freight Forwarding Specialist, you will be responsible for coordinating the movement of airfreight shipments, ensuring timely and efficient delivery to our customers.

Key Responsibilities:

  • Coordinate airfreight shipments from origin to destination, ensuring compliance with regulatory requirements and company policies.
  • Prepare and submit customs clearance entries, ensuring accurate and timely documentation.
  • Develop and maintain strong relationships with customers, carriers, and other stakeholders to ensure seamless communication and coordination.
  • Monitor and audit files to ensure compliance with company procedures and regulatory requirements.
  • Assist with account start-up, liaison with sales to ensure required documentation is provided, and monitor/audit files for compliance.
  • Provide clients with complete flight details to ensure proper flow of information.
  • Liaise with airlines to procure the best possible solutions for capacity and cost.
  • Prepare and execute customer quotations in a timely manner.
  • Liaise with DP World's internal network and external partner agents to guarantee the best possible service assistance.
  • Act quickly in emergency situations that may arise within the life of an air file.
  • Network with fellow operations colleagues to ensure proper support is given in case of workflow overload.
  • Maintain customer reports as required.

Requirements:

  • At least 3 years of relevant and recent experience in Freight Forwarding air operations and customer service.
  • Freight Forwarding experience is mandatory.
  • GCSE Level or above.

What We Offer:

DP World Australia offers a market-competitive compensation package, a dynamic and supportive work environment, and opportunities for professional growth and development.

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