Bank Secretary for Chemical Pathology

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

About the Role

We are seeking an experienced administrative professional to join our busy Chemical Pathology team on a bank basis. As a key member of our team, you will provide administrative support to our clinicians and administrative staff, ensuring the smooth operation of our department.

Key Responsibilities

  • Provide administrative support to our clinicians and administrative staff, including data entry, typing letters, and maintaining accurate records.
  • Answer the main laboratory enquiry line, providing information to hospital staff, GPs, and patients.
  • Deal with patient enquiries, some of whom may be upset or agitated.
  • Use the Laboratory Information System to update and extract patient information, including data entry, interpretation, and prioritization of requests and results.
  • Check invoices, record information onto the database, and maintain a filing system.
  • Generate lists of outstanding patient requests referred to other laboratories and chase up results in a timely manner.

Person Specification

We are looking for an individual with excellent communication and administrative skills, who is flexible, proactive, and able to work under pressure. You should have a good command of English, punctuation, and grammar, and be able to work with little supervision under your own initiative.

About Us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county, with over 8,000 staff. We offer a generous annual leave allowance, excellent bank rates, access to the NHS Pension Scheme, and a range of other benefits.



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